Subscription & Cancellation Policy

Last updated January 1, 2024

By continuing with your payment, you agree that any subscription will automatically renew at the price and frequency listed on this page until it ends or you cancel.Β 

SKIPPING A SHIPMENT

Customers have the flexibility to skip a shipment whenever they need. However, please note that a maximum of three (3) skips is allowed before a shipment must be processed. This ensures that you continue to enjoy our curated selections without long interruptions.

CANCELLATIONS

Some items in our store may be offered to you as a subscription, or a pre-payment gift. This cancellation policy lays out how you can change or cancel these kinds of purchases.

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select. Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance. Some subscriptions may auto-renew at the end of their duration. If you wish to change your subscription, you may do so at any time. If you do not wish to renew a subscription you may cancel at any time, unless applying any 50% promotion which requires an additional shipment following code expiration before allowable cancellation. If a 50% discount code is used, and you wish to cancel before your additional shipment requirement, Wags & Wine will process a discount reversal and cancel your subscription immediately (ex: If any initial subscription is purchased with a $29.99 discount on the first box, a charge for $29.99 will be processed should you wish to cancel before your second shipment).

Your order confirmation emails have links to your order. You can manage your subscription from there. See our returns policy for more details on returns and refunds. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund, although it made not be honored. See our returns policy for more details on returns and refunds.Β